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FAQ

Frequently Asked Questions

Everything you need to know before the neon chaos begins

Booking & Logistics

What space do you need to park?
  • We need a flat, level area of roughly 24 ‘ x 24 ‘.
  • This can be a driveway, a quiet street, or a parking lot.
  • Our studio is self-contained.
  • Access to one standard 110v outlet is helpful but not required.
  • We are based in the East Valley.
  • The first 25 miles are free.
  • A $2/mile fee applies for locations beyond that.

The Experience

How messy will I get?
  • We provide ponchos, goggles, and shoe covers.
  • You will likely still get some paint on your hands or hair.
  • Pro tip: Wear “play clothes” you don’t mind getting messy.
  • Yes! Our neon paint is non-toxic and skin-safe.
  • It is water-based and washes off skin/hair easily.
  • Absolutely. It’s your sanctuary.
  • Connect to our Bluetooth system and blast your favorite playlist.
  • No. The studio is 100% self-contained with sealed floors.
  • No paint leaves the unit.

Cancellations & Policies

What is your refund policy?
  • Cancellations made 48+ hours in advance receive a full refund.
  • Cancellations within 24–48 hours receive a studio credit.
  • “No-shows” on the day of the event forfeit the deposit.
  • Our studio is climate-controlled and enclosed!
  • The chaos continues rain or shine.

Social Impact

Where does my "Resilience Add on" money go?
  • Donations go directly to our non profit partner, Splatter & Thrive.
  • These funds art kits and workshops for families in recovery centers.